Restoration Services in Cambridge
Four kinds of damage, one local crew. Find the service that fits what you are seeing, how soon to act, and what each job involves.
Our Four Services
Avon Hill Restoration has handled water damage, fire damage, mold remediation and storm damage for homeowners and businesses in Cambridge and the surrounding Middlesex County area since 2017. The work often overlaps: a fire leaves water behind, a storm becomes a leak, and a leak left alone becomes mold. One crew handles the whole job, from emergency extraction to the last repair.
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Water Damage Restoration
Emergency water extraction, moisture mapping, drying with air movers and dehumidifiers, removal of what cannot be dried, and the repairs afterward. Clean supply-line leaks through to sewage backups.
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Fire & Smoke Damage Restoration
Soot and smoke residue cleaning, odor removal, drying out the water used to put the fire out, and full fire damage reconstruction, with the insurance paperwork handled directly.
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Mold Remediation
Inspection and moisture readings, containment, removal of moldy drywall, insulation and carpet pad, cleaning of the framing, drying, and a final check. The moisture source gets fixed too.
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Storm & Wind Damage Restoration
Temporary protection after the storm (tarping and board-up), water removal and drying, and repairs to ceilings, walls, insulation and floors where wind and rain got in.
Service Selector
Find the line closest to what you are seeing. The last column is about how quickly the damage gets worse, not how long the job takes. When in doubt, call (857) 754-6108 and describe it; we will tell you which it is.
| Situation | Recommended Service | How Soon to Act |
|---|---|---|
| Water dripping or pouring through a ceiling | Water damage restoration | Now: shut off the water, then call |
| Basement floor under water after a storm or a sump pump failure | Water damage restoration (flooded basement) | Now, before it wicks into walls |
| Sewage coming up through a floor drain or a toilet | Water damage restoration, Category 3 cleanup | Now: keep everyone out of the water |
| A pipe burst after a cold night | Water damage restoration (burst pipes) | Now: shut off the main first |
| A kitchen fire is out but the whole house smells of smoke | Fire & smoke damage restoration | Within a day: soot keeps staining |
| Fine black soot everywhere after an oil burner puff-back | Fire & smoke damage restoration | Within a day or two; do not wipe it |
| A musty smell but no mold you can see | Mold inspection | This week |
| Mold over an area bigger than about 3 feet by 3 feet | Mold remediation | Soon; do not scrub or bleach it |
| A limb through the roof or a window blown in | Storm & wind damage restoration | Now: tarp or board up the same day |
| A new ceiling stain after a nor’easter | Storm & wind damage, with leak tracing | Within a day or two |
Signs You May Need Professional Restoration
Small, clean spills can be mopped up and dried with a fan. These are the signs that a job has gone past a mop and a fan and needs drying equipment, moisture readings or containment:
- Water has been sitting for more than a day, or has soaked into walls, ceilings or carpet pad
- The water came from a sewer, a toilet with waste, or flooding from outside
- It reached more than one room, or came through to the floor or unit below
- You can smell mold, or see it over more than about 10 square feet
- Smoke residue covers more than one room, or the smell returns after cleaning
- Water or soot is near the electrical panel, outlets or light fixtures
- A ceiling sags, bulges or has a brown ring that keeps growing
- Your insurance company wants moisture readings, photos and a written estimate
- Someone in the house has asthma, allergies or a weakened immune system
The 10-square-foot line for mold comes from EPA guidance: smaller patches caused by clean water can usually be cleaned by a careful homeowner, and larger areas call for professional remediation. Our mold remediation page explains the difference.
The Work in Photos
Water and mold damage from the kind of jobs we take on. Most of it started as a leak that was not dried quickly enough.
How Every Job Starts
Whatever the damage, the work normally starts with a thorough inspection to see how far it goes, before anyone guesses at the scope. Spencer Burton, who founded the company, then lays out a clear plan and timeline, writes the estimate and handles the insurance paperwork directly. The crew is small and experienced, and jobs are not handed to subcontractors.
During the work we keep you informed: what was removed and why, how the moisture readings are coming down, and when each stage will finish. The process page walks through each step, and the service area page lists the neighborhoods and towns we cover.