Terms of Use
The rules for using avonhillrestoration.com. By using this website you agree to them. Effective October 13, 2026.
Information and Tools Are Guidance, Not Quotes
The articles, tables, checklists and interactive tools on this website (the water damage severity checker and the freeze risk checker) give general information about water, fire, mold and storm damage in and around Cambridge, Massachusetts. They are meant to help you understand what you may be dealing with and what to do first. They are not an inspection of your property, a diagnosis, a quote, a schedule or a promise of any result. Every building and every loss is different, and only an inspection can tell what a property needs.
Nothing on this website is a price or an offer. A written estimate from Avon Hill Restoration is the only binding statement of the work we will do and what it will cost. General statements about insurance on this website describe how policies commonly work; only your policy and your insurer decide what is covered.
Safety Information
Safety tips on this website, such as what to do about wet wiring, sewage in a basement, soot or mold, summarize common public guidance. They do not replace the instructions of the fire department, your utility company, an electrician or a doctor, or the directions we give you for your property. If there is any danger to people, call 911 first.
Requests Sent Through the Website
Sending a request through the website does not create a contract or reserve a time. We answer form requests during our working hours. For an emergency, call us at (857) 754-6108; emergency calls are answered around the clock. Please give accurate contact details, and do not use the forms to send anything unlawful, abusive or unrelated to restoration service.
Ownership of Content and Photos
The text, photos, drawings, logo and design of this website belong to Avon Hill Restoration or are used with permission. You may view and print pages for your own personal, non-commercial use. You may not copy, republish or reuse the content or photos for any other purpose without our written permission. The Avon Hill Restoration name and logo may not be used in a way that suggests we endorse or are connected with anyone else.
Limits of Liability for the Website
We work to keep this website accurate and available, but it is provided as it is, without warranties of any kind, and we do not promise that it will always be complete, current or free of errors and interruptions. To the extent the law allows, Avon Hill Restoration is not liable for any loss or damage that comes from using, or being unable to use, this website or relying on its general information. This section covers the website only; work we do at your property is covered by the written estimate or agreement for that work.
Privacy
How we handle the information you send us is explained in our privacy policy. This website has no advertising, tracking cookies or links to other websites.
Governing Law
These terms are governed by the laws of the Commonwealth of Massachusetts, without regard to its conflict-of-law rules. Any dispute about this website will be handled in the state or federal courts serving Middlesex County, Massachusetts, unless the law requires otherwise.
Changes and Contact
We may update these terms; the version on this page, with its effective date, is the one that applies. Questions about these terms can go to Avon Hill Restoration, Cambridge, Massachusetts: phone (857) 754-6108, email manager@avonhillrestoration.com.